Calais Enrollment Center (PNN)

Current wait time: 0 days

NEXUS Interview Guide

This guide will help with everything you need to know to prepare for and book your NEXUS interview at Calais Enrollment Center (PNN).

Step 1 - Apply for NEXUS

You must first apply for the NEXUS program through the DHS Trusted Traveler Programs website. You will be asked to pay a $50 fee for a 5 year membership. You will also have to fill out questions regarding your background.

Note: NEXUS is a joint program between the U.S. and Canadian governments designed for travelers who frequently cross the U.S.-Canadian border.

Start Your NEXUS Application

Step 2 - Wait for conditional approval

After your application has been submitted, you will have to wait for conditional approval. Conditional approval means that you have been pre approved for the NEXUS program, but you need to schedule an interview to finalize your application.

The conditional approval process can take anywhere from 24 hours to multiple months, depending on the volume of applications, your background, etc.

Step 3 - Schedule Your NEXUS interview

Congratulations! You've been conditionally approved for NEXUS. The next step is to schedule your interview at Calais Enrollment Center (PNN).

  • Click the button below to open the DHS Trusted Traveler Program website.
  • Scroll down to your state (ME)
  • Click on Calais Enrollment Center (PNN)
  • Click on the "Chose This Location" button to see the available timeslots at Calais Enrollment Center (PNN)
Schedule Your NEXUS Interview

Step 4 - Skip the NEXUS Interview wait time

You might notice that Calais Enrollment Center (PNN) is showing "No appointments available for this location", or the next appointment available is months out.

So what can you do?

NEXUS interview appointments are constantly cancelled, rescheduled, and added. This means that if you can monitor the interview slots, you can find an appointment that fits your schedule.

This is exactly what NEXUS Alerts does. We monitor the interview slots at Calais Enrollment Center (PNN) and send you an SMS alert when an appointment opens up. This way, you can skip the long wait time and book your interview as soon as this week.

Click below to sign up and cut months off your NEXUS interview appointment wait time.

Sign Up For NEXUS Alerts

Calais Enrollment Center (PNN) Details

NEXUS interview location map for Calais Enrollment Center (PNN)

3 Customs Street

Calais, ME 04619

Phone Number: +1 (207) 454-2546

Directions: Located in the white building at the rear of the Ferry Point Port of Entry

Notes: Calais, Maine Enrollment Center is available for NEXUS, Global Entry and FAST (north) appointments/enrollment. Hours of operation are from 8:15 AM(EST) until 3:30 PM(EST) Monday, Thursday & Friday. The Enrollment Center will be closed all United States and Canadian Federal Holidays. We are NOT configured for Remote Appointments. • ***** You MUST bring the identification and proof of citizenship you submitted in your application. Example: Passport, Driver License, Visa, Permanent Resident card, birth certificate. ***** • All applicants will be required to wait in their vehicle, in the parking lot outside the Enrolment Center, until an officer escorts you the applicant inside for their interview. • Family members will be interviewed one at a time. In the case of minor children, one parent/guardian will be allowed to accompany them.

What to Bring to Your Interview

Make sure to bring the following documents to your NEXUS interview at %(place)s:

Tips for a Successful Interview

Follow these tips to ensure a smooth NEXUS interview experience:

Benefits of NEXUS

NEXUS membership provides several advantages for frequent travelers between the U.S. and Canada:

Ready to book your interview?

Sign up and get 30 days of SMS alerts for open interview appointments near you.